Terms of Use Policy.
TOUP.
Twenty14.net agrees to furnish services to you, subject to the following TOS (Terms of Service).
Use of Twenty14.net Service constitutes acceptance and agreement to Twenty14.net's AUP as well as Twenty14.net's TOS (Terms of Service).
All provisions of this contract are subject to the TOS (Terms of Service) of Twenty14.net and AUP (Acceptable Use Policy). The AUP may be changed from time to time at our discretion.
· Disclosure to Law Enforcement: Our AUP specifically prohibits the use of our service for illegal activities. You agrees that Twenty14.net may disclose your subscriber information to a law enforcement agency who makes a written request without further consent or notification to you. You also agree that Twenty14.net shall have the right to terminate web-hosting services if your site is found to be conducting illegal activities.
· Payment: Establishment of this service is dependent upon receipt by Twenty14.net of payment of stated charges. Subsequent payments are due on the anniversary date depending on the plan chosen.
· Payments and Fees: Service will be interrupted on accounts that reach 24 hours past due. Service interrupted for non payment is subject to a reconnect charge. Accounts not paid by due date may be subject to a late fee.
· Refund and Disputes: Payments to Twenty14.net are refundable in the first 15 days after purchase. This excludes the one time setup fee (if applicable) and subsequent charges. PLEASE NOTE that cancelled websites will be subject to a cancellation fee of $15.00 if the domain name has already been registered.
· Failure to Pay: Twenty14.net may temporarily deny service or terminate this Agreement upon the failure of Subscriber to pay charges when due. Such termination or denial will not relieve you of responsibility for the payment of all accrued charges, plus reasonable interest and any collection fees.
· You acknowledge that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of Twenty14.net and that damages resulting from any interruption of service are difficult to ascertain. Therefore, you agree that Twenty14.net shall not be liable for any damages arising from such causes. (Although we do not give uptime guarantees, we have had an overall uptime in excess of 99.9% over the past 48 months).
· New Domain Accounts: All new accounts will be registered and entered into our DNS servers within 12 hours. Due to Internet propagation, however, this process may sometimes require up to 72 hours.
· Transfer of Domains: New web hosting accounts which involve the transfer of a domain from another provider to Twenty14.net may require up to 5 or more days to propagate through the Internet. Although domain names usually propagate in 24 hours, due to the unpredictable nature of the transfer process, no guarantees are made regarding the amount of time a specific transfer may take since we have no control over that.
· SPAM and Unsolicited Commercial Email: Twenty14.net takes a zero tolerance approach to the sending of Unsolicited Commercial Email (UCE) or SPAM over our network. Very simply this means that customers of Twenty14.net may not use or permit others to use our servers to transact in UCE. Violations of this policy may result in termination of service.
Website Content Management
Twenty14.net is not responsible for website management or files lost or damaged by users. Website construction and management is the responsibility of the client. Client-maintained backup of all site files is recommended and should be maintained outside of Twenty14.net facilities. System backups are intended to be used in the event of system failures and are not intended to be accessed to restore files to individual sites. A fee of $100 is applicable should a client require any files from our backup systems. We cannot guarantee that the files contained in our backup systems will be the most current copies available for a given site. Tape backups are rotated frequently so retrieval requests should be made within one week of deletion to ensure files are available for restoration.
· Indemnification: Twenty14.net wishes to emphasize that in agreeing to the Twenty14.net Acceptable Use Policy (AUP) and Terms of Service (TOS), customer indemnifies Twenty14.net for any violation of the AUP and TOS that results in loss to Twenty14.net or the lodging of any claim against Twenty14.net by any third-party. Put simply, this means that if Twenty14.net is sued because of illegal activity on your behalf, you will pay any damages awarded against Twenty14.net, plus all costs and attorney's fees.
· Contact Information: You must provide us with, and keep current, a valid E-Mail address where we can reach you. We cannot be held responsible for suspending or closing your account due to non payment if we are unable contact you. Please add additional contact email addresses via your Personal Control Panel to ensue this does not happen. Access your Personal Control Panel via your www.hostname.com/cpanel. Login and update your contact information. For detail information access our tutorial on the Support page.
· You shall not transfer or assign this Agreement without the prior written consent of Twenty14.net.
· Twenty14.net is not responsible for any damages your business may suffer. Twenty14.net does not make implied or written warranties for any of our services. This includes loss of data resulting from delays, loss of revenue, and any and all service interruptions.
· It is absolutely forbidden to host pornographic content. Accounts found hosting this material will be subject to immediate cancellation without notice and without refund.
· Ownership of domain names: Domain names are registered in your name. Provided your account is in good standing, you own the domain and it is yours to keep. Should you leave, the domain name is yours and you can transfer it to wherever you want. NOTE: This does not apply to accounts that are in arrears or if you have violated our terms of service as outlined above. In such cases, you may purchase your domain name for $15.00 after settling your account.
· Responsibility for Content: You, as Twenty14.net's customer, are solely responsible for the content stored on and served by your website.
Last Modified April 2006
